MS-721: Plan, configure, and manage collaboration communications systems with Microsoft Teams
Learn to plan, configure, deploy, manage and troubleshoot Microsoft Teams-based collaboration systems in this five-day intermediate course. You will work with Teams Phone, Teams meetings, webinars and town halls, Microsoft Teams Rooms, Surface Hub and other certified devices, and practise in hands-on labs and real-world scenarios.
The course is designed for IT professionals who are, or want to become, Collaboration Communications Systems Engineers. You should have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You will set up PSTN connectivity with Calling Plans, Operator Connect and Direct Routing, monitor and optimise performance with the Teams admin center, PowerShell and the Call Quality Dashboard, and apply secure collaboration practices such as least privilege access, conditional access and threat monitoring.
Completing the course prepares you for the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.