MB-7005: Create and manage journeys with Dynamics 365 Customer Insights
Note: There is currently no assessment for this course
Enhance your skills in creating and managing customer journeys with Dynamics 365 Customer Insights through this intermediate-level training course. Designed for business analysts and functional consultants, this course provides hands-on experience in building effective marketing strategies. You will learn how to create essential marketing assets, such as personalized emails, and develop segments and journeys tailored to your audience.
Before starting, it is recommended that you have a basic understanding of Dynamics 365 Customer Insights and its configuration. The course includes practical exercises that simulate real-world scenarios, allowing you to apply your knowledge in a guided project. By the end of the training, you will be equipped to create segment-based and trigger-based journeys, enhancing your ability to engage customers effectively. Join us to refine your skills and improve your marketing efforts with Dynamics 365.